Secure Account Registration
Software Updates
Regular updates of applications and operating systems are essential for maintaining security. The latest versions typically include fixes for vulnerabilities or defects, as well as enhancements to security features.
Strong Passwords and Multi-Factor Authentication
In addition to setting complex passwords, we recommend enabling multi-factor authentication (MFA). MFA strengthens protection against unauthorized access by requiring additional verification beyond a password — such as device-based credentials or biometric data (face or fingerprint recognition).
Avoid Clicking Suspicious Links
Do not click links in emails or SMS messages without careful verification, as they may expose you to phishing or malware risks. Accessing services through bookmarks or saved favorites is recommended.
1. Core Policy: Safety and Reliability
We implement security measures based on the following principles:
- Protection of user information and accounts
- Prevention of unauthorized access and misuse
- Data encryption and secure communications
- Continuous improvement of security practices
Through these efforts, Arbinio aims to provide a safe environment for using its services.
2. Multi-Factor Authentication (2FA)
Arbinio recommends enabling Two-Factor Authentication (2FA) to enhance account security.
2FA requires verification codes (TOTP) generated by authentication applications in addition to passwords, significantly reducing the risk of unauthorized logins.
| Benefit | Description |
|---|---|
| Protection Against Unauthorized Access | Additional protection is provided even if a password is compromised |
| Enhanced Security | Login requires a code from a smartphone or authentication app |
| Peace of Mind When Logging In | Reduces the risk of account takeover |
| Improved Account Integrity | Strengthens overall account resilience against cyber threats |
How to Set Up
- Prepare an authentication app (e.g., Google Authenticator, Authy, etc.)
- Enable two-factor authentication in the login settings screen
- Register the displayed code in your authentication app
How to Use Additional Login Verification
STEP 1: Enter your login ID and password to sign in
STEP 2: Check the verification image included in the email you receive
STEP 3: Select the authentication code images in the correct order to complete verification
3. Data Encryption
3-1. Communication Encryption (SSL/TLS)
All communications are protected using SSL/TLS encryption. This prevents interception or tampering by third parties over the internet.
3-2. Encryption of Stored Data
Sensitive data stored within the system (passwords, API keys, personal information, etc.) is secured using strong encryption methods. Even in the unlikely event of data leakage, encryption helps maintain a high level of protection.
4. Account Protection
Arbinio strengthens account protection through layered security mechanisms including:
- Password strength checks
- Recommendation of Two-Factor Authentication (2FA)
- Session management and automatic logout
- Monitoring of suspicious login attempts
- Login notifications (email alerts based on user settings)
These measures help prevent unauthorized access and protect user accounts.
5. Fraud Prevention and Detection
Arbinio implements automated monitoring systems to prevent misuse. The system detects patterns such as:
- Sudden spikes in access activity
- Login attempts from unusual IP addresses
- Simultaneous login detection
- Rapid changes in trading patterns
If suspicious activity is detected:
- Accounts may be temporarily locked
- Additional identity verification may be required
- The support team may contact the user
- Additional safeguards may be applied to withdrawal requests, including verification checks or manual confirmation for large transactions.
6. Security Governance and Policies
6-1. Security Policy
We maintain the following policies and continuously improve them:
- Strengthening information management systems
- Regular vulnerability assessments
- Audits by external security professionals
- Rapid response procedures for incidents
6-2. Personal Data Protection Policy
Arbinio treats protection of personal data as a top priority and
manages it according to its Privacy Policy.
For details on data handling, please refer to:
➡
Privacy Policy
7. User Security Tips
Users are encouraged to enhance their own security by following these recommendations:
7-1. Password Management
- Use strong, hard-to-guess passwords
- Do not reuse passwords across services
- Change passwords regularly
7-2. Use of Two-Factor Authentication
- Enable 2FA whenever possible
- Use authentication apps or security keys
7-3. Beware of Phishing
- Do not click links from non-official websites (only trust the official site)
- Do not open suspicious emails or SMS messages
- Never enter login credentials on unknown pages
Arbinio will never request your password or one-time verification codes via email, phone, or message.
7-4. API Key Permissions
- Disable withdrawal permissions by default
- Do not share API keys
- Grant only necessary permissions
Security Incident Reporting
If you suspect fraudulent activity, unauthorized access, or unusual account behavior, please contact our security team immediately at [email protected] or via the support center.
Prompt reporting helps protect your account and allows our team to respond quickly.